We heard you

Hey Parksters, 

So this is a little off the cuff but here we go. 

As people, there are a lot of things we can suck at. Despite this, we generally like to lead with the best intentions. While we had the best intentions, we definitely screwed up our launch! 

Those of you who are familiar with driving through frustratingly fun courses know it has its ups and downs. Well, making a game is like that too. As a studio, we definitely hit our fair share of bumps along the road and also took some wrong turns. And because of lots of obstacles and reasons, we sucked at parking this ride. 

In retrospect, we realized we may not have properly communicated some elements of the game to everyone. For example, it didn’t help that multiplayer was down for a few hours into launch, and Friend’s Party, a key feature we promoted wasn’t available at release. Not only that, the game’s monetization wasn’t well balanced. Plain and simple. 

What was most frustrating for us though, was seeing how much fun you were having but some of our decisions and mishaps made your experience less enjoyable. 

So we want you to know we heard you loud and clear about the things that were offputting for many of you and have already made lots of updates to address them. With this new course of action, we think current and future Parksters will have a more enjoyable experience.

As some of you have noticed, we already…

• Put out new level rotations
• Added free starter cosmetics
• Offered free cosmetic bundles
• Updated matchmaking rules
• Gave rewards for completing campaigns 
• Created Chaos Mode on Steam for Twitch streamers
• And yes…Friends Parties!

And in case you’re wondering about Private Parties, they are in the works and coming soon!

While these things are nice, we needed to do more. So with the release of Season 2: Inferno, we really wanted to pull out all the stops. As a thank you for their patience and support as we work to improve the game, all our players who bought/downloaded Season 1 will get the Season 2 Parking Pass for FREE! (Just make sure you sign into the game within 2 weeks of the season 2 launch!). 

We really can’t thank you enough for your support and are confident that, with your help, we can make You Suck At Parking the best damn game about parking ever made. 

On top of that, we also added daily multiplayer challenges where you’re rewarded with XP and Parking Tokens, which are a virtual currency used to buy cosmetics. So you can now grind your way to all the cosmetics in the shop. That means no more cosmetics locked behind MTX. But if grinding isn’t your thing, you have the option to purchase tokens too.

That said, we still offer the Parking Pass, and getting those items requires you to purchase the pass. We understand this isn’t for everyone but hope the latter updates can put any initial concerns at ease while serving everyone as best as we can. 

We know all of these things are important to you and can influence your experience. But it’s worth pointing out the common denominator that nearly all of you can agree with. 

Regardless of how you felt about our decisions, you were having fun playing You Suck At Parking. 

So in our commitment to providing a frustratingly fun experience, we added some new themed mechanics in Season 2 which we think you’ll absolutely enjoy. 

As we cruise along with these updates and plan other exciting new things, we’re always listening and encourage you to reach out! Because this trip we’re going on isn’t about the destination, but the journey. And we wouldn’t get very far on this trip if it wasn’t for your support. 

So let’s make it a fun one. 

Keep on parking!   

The Happy Volcano Team